Don't auto stop workflows | Feature Requests

Don't auto stop workflows

complete

Rachel de los Santos

When a client emails me, their quote follow up workflow automatically stops. I would like the option to keep the workflow emails sending so that it can still nurture the lead as their going through their decision making process.

March 25, 2026

Daniel Rediger

updated the status to

complete

We just released Workflows v2, including the ability configure the "Stops when" condition on triggers.
For your quote follow-up workflows, you can now click on the trigger and remove the "Customer replies by email" stop condition if you want those follow-ups to still send.
Learn more about the "Stops when" trigger conditions here: https://docs.flashquotes.com/workflows/triggers#stop-when